Club Aspire at Heathrow Terminal 5

All passengers travelling through Heathrow Terminal 3 can visit the Club Aspire lounge regardless or airline or ticket travel class.

To guarantee entry to this lounge, pre-book your next visit today.

Please note, Dragon Pass is only accepted at Club Aspire at Heathrow T5 with a pre-booking.

Yes, our dress code stipulates that we reserve the right to refuse admission to anyone wearing clothing which we deem to be unsuitable. This includes themed or fancy-dress outfits, clothes with slogans that may cause offence, sports shirts, beach flip flops, vests, and clothing that exposes midriffs or upper thighs. We will not hesitate to enforce this entry requirement. Anyone who refuses to adhere to these requirements will be refused access and forfeit the right to any refund.

If you would like to find out more about Terms of Entry & Lounge Etiquette, please click here.

As always, our bookings are flexible, so you can have confidence and peace of mind that should your plans change, you can cancel or amend your booking easily, free of charge.

Please get in touch with our Guest Relations team for any assistance on making changes to your booking. The best way to get in touch is to email Enquiries@No1Lounges.com

If you have booked with a third party such as the airport website or Holiday Extras, you will need to contact them directly to make changes to your booking. We can only resolve booking queries for guests who have booked direct with No1 Lounges.

We strive to make our lounges a relaxing environment for all, with this comes the responsibility to ensure our lounges remain an environment our guests want to spend time in and our team can work safely within. We reserve the right to refuse access or service to any guests who are abusive towards our team members, this includes but is not limited to using aggressive or offensive language, raising your voice, ignoring our team member’s instructions or filming our team members without their prior consent.

We ask all guests be respectful of others whilst in the lounge, please keep noise to a minimum.

We have a responsibility to ensure guests are fit to fly. If you appear intoxicated, you'll be refused entry to your flight. We will not hesitate to refuse service to any guests or groups that appear to be consuming alcohol in an excessive manner or are acting in a way that is compromising the lounge experience for others or has the potential to cause problems for our staff. If required, our team will enlist the help of airport security or police to enforce this rule.

You can read our full Terms & Conditions here or our Terms of Entry & Lounge Etiquette here.

You can also find more helpful articles in the No1 Lounges Help Hub.