
Runway Views
Wait for your flight in a comfortable seat with a view across one of the world's busiest airfields.

Guaranteed Delay Cover
Exclusively for those who book direct with No1 Lounges, stay relaxed in the lounge, right up until the time of your departure.

Fully Tended Bar
Enjoy your favourite tipple before you fly from our complimentary fully tended bar. Prosecco and Champagne are available for an additional fee.

Flexible Direct Bookings
If your travel plans change, you can easily cancel or change your booking.
Travel comfortably with Club Aspire


Leading Airport Lounge Experiences
We're passionate about what we do.


Award-Winning
TripAdvisor Traveller’s Choice Award Winner for 2022


NPS of 79
2022 average NPS (net promoter score) of 79, which is considered ‘excellent’.


4*
TripAdvisor rating of 4*
Who can use the Heathrow Terminal 5 Club Aspire Lounge?
All passengers travelling through Heathrow Terminal 3 can visit the Club Aspire lounge regardless or airline or ticket travel class.
To guarantee entry to this lounge, pre-book your next visit today.
Please note, Dragon Pass is not accepted at this lounge, but it is accepted at the No1 Lounge at Heathrow Terminal 5.
Is there a dress code?
Yes, our dress code stipulates that we reserve the right to refuse admission to anyone wearing clothing which we deem to be unsuitable. This includes themed or fancy-dress outfits, clothes with slogans that may cause offence, sports shirts, beach flip flops, vests, and clothing that exposes midriffs or upper thighs. We will not hesitate to enforce this entry requirement.
If you would like to find out more about lounge terms of entry, please click here.
Do you accept groups?
We do accept groups, however please be mindful of the rules around group bookings. If you are travelling as a group and would like to be seated together in the lounge, you must book as a group.
Note, that we accept bookings on our website for a maximum of 8 people for 3 hour lounge stays and a maximum of 5 people for 2 hour lounge stays.
Can I change or cancel my booking?
As always, our bookings are flexible, so you can have confidence and peace of mind that should your plans change, you can cancel or amend your booking easily, free of charge.
Please get in touch with our Guest Relations team for any assistance on making changes to your booking. The best way to get in touch is to email Enquiries@No1Lounges.com
If you have booked with a third party such as the airport website or Holiday Extras, you will need to contact them directly to make changes to your booking. We can only resolve booking queries for guests who have booked direct with No1 Lounges.
What are the lounge entry terms?
We strive to make our lounges the best places to wait in the airport. With this aspiration comes a responsibility to ensure that they remain an environment our guests want to spend time in, and a place that our staff can work safely within.
We ask all guests be respectful of others whilst in the lounge, please keep noise to a minimum.
We have a responsibility to ensure guests are fit to fly. If you appear intoxicated, there is a chance that you will be refused entry to the aircraft for your onward journey. We will not hesitate to refuse service to any guests or groups that appear to be consuming alcohol in an excessive manner or are acting in a way that is compromising the lounge experience for others or has the potential to cause problems for our staff.
You can read our full Terms here.
You can also find more helpful articles in the No1 Lounges Help Hub.
Are there showers available at this lounge?
Guest showers are available at this airport lounge for an additional fee of £20 per person.
Towels, toiletries, and hairdryers are all included in the shower facilities booking price. The shower facilities can be purchased at the lounge, please speak to a member of staff at the lounge reception.
What is the group booking limit for Club Aspire at Heathrow T5?
If you are travelling as a group to our Club Aspire lounge at Heathrow T5, we accept bookings on our website for a maximum of 8 people for a 3 hour lounge stay and a maximum of 5 people for a 2 hour lounge stay.
If the group is of 9 or more, then you must contact our Guest Relations team to enquire about availability. The best way to get in touch is via our Contact Us page or to email Enquiries@No1Lounges.com
Please be advised that each lounge maintains the discretion to accept or deny Group Booking requests, and any self-assembled groups will not be seated together. In order to ensure a premium lounge experience for all guests, we do ask that large groups are both respectful of those guests around them, and mindful of keeping noise to a reasonable level.
View all Club Aspire lounges
Club Aspire provides guests with an escape away from the airport crowds. View all our Club Aspire branded airport lounges across our network at Heathrow and Gatwick airport.

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