Club Aspire at Heathrow Terminal 5

All passengers travelling through Heathrow Terminal 3 can visit the Club Aspire lounge regardless or airline or ticket travel class. To guarantee entry to this lounge, pre-book your next visit today. Please note, Dragon Pass is not accepted at this lounge, but it is accepted at the No1 Lounge at Heathrow Terminal 5.

Yes, our dress code stipulates that we reserve the right to refuse admission to anyone wearing clothing which we deem to be unsuitable. This includes themed or fancy-dress outfits, clothes with slogans that may cause offence, sports shirts, beach flip flops, vests, and clothing that exposes midriffs or upper thighs. We will not hesitate to enforce this entry requirement. If you would like to find out more about lounge terms of entry, please click here.

We do accept groups, however please be mindful of the rules around group bookings: If you are travelling as a group and would like to be seated together in the lounge, you must book as a group. Note, that we accept bookings on our website for a maximum of 8 people. Any groups of 9 or more must contact our Guest Relations team on 0203 283 8449 or email Enquiries@No1Lounges.com to enquire about availability. Please be advised that any self-assembled groups will not be seated together and could be refused entry to the lounge in accordance with our Terms of Entry. To ensure a premium lounge experience for all guests, we do ask that large groups are both respectful of those guests around them and are mindful of keeping noise to a reasonable level.

As always, our bookings are flexible, so you can have confidence and peace of mind that should your plans change, you can cancel or amend your booking easily, free of charge. Please get in touch with our Guest Experience Team for any assistance on making changes to your booking. The best way to get in touch is to email Enquiries@No1Lounges.com If you have booked with a third party such as the airport website or Holiday Extras, you will need to contact them directly to make changes to your booking. We can only resolve booking queries for guests who have booked direct with No1 Lounges.

We strive to make our lounges the best places to wait in the airport. With this aspiration comes a responsibility to ensure that they remain an environment our guests want to spend time in, and a place that our staff can work safely within. We ask all guests be respectful of others whilst in the lounge, please keep noise to a minimum. We have a responsibility to ensure guests are fit to fly. If you appear intoxicated, there is a chance that you will be refused entry to the aircraft for your onward journey. We will not hesitate to refuse service to any guests or groups that appear to be consuming alcohol in an excessive manner or are acting in a way that is compromising the lounge experience for others or has the potential to cause problems for our staff. You can read our full Terms here. You can also find more helpful articles in the No1 Lounges Help Hub.