Treat yourself to a place of sanctuary before your journey.
Take a seat at the striking island-bar in the heart of our lounge, tuck yourself away in our quiet library area for over-12s only, catch the game in our sports lounge or choose a spot by the windows in our bistrot seating and watch the world fly by from our floor-to-ceiling windows.
Plus complimentary hot & cold food, unlimited WiFi and charging points as standard. Premium Security can be added to your booking for just £5 in the checkout.
We accept cardholders from:
We accept Premium passengers travelling on:
Your lounge entry includes a variety of hot and cold dishes which will be served to you at your seating by our friendly and attentive team. A wide selection of complimentary alcohol, soft drinks and hot beverages are included in the entry fee and we also serve a premium selection of alcoholic drinks which can be purchased in the lounge for a supplement. Plus all guests will have access to our unlimited dedicated WiFi.
Premium Security can be added to your booking for just £2 at checkout.
Any checked-in passengers from any airline, across any ticket class.
You can use the lounge three hours prior to your flight time. Extra hours can be purchased in advance if you plan to arrive earlier.
When booking online, we automatically set the arrival time three hours prior to your flight time, in line with our terms and conditions. You're free to leave the lounge and return any time during your stay, but must keep your luggage with you at all times.
We understand the inconvenience flight delays cause. You are welcome to stay in the lounge if your flight is delayed but please keep an eye on our screens in the lounge for updates on your departure. Please note, guaranteed delay cover is only available to direct bookings (third party bookings are excluded).
After security follow signs for airport lounges and No1 Lounges. You'll find us straight ahead as enter the lounge pavilion.
Yes, we have a dress code in place. We ask all our guests to wear smart-casual clothing. We reserve the right to refuse admission to anyone wearing clothing which we deem to be unsuitable. This may include themed or fancy-dress outfits, clothes with slogans that may cause offense, replica sports kits, clothing that exposes midriffs or upper thighs, or bare shoulders on men. We also ask that guests do not wear tracksuits while in the lounge – we appreciate that people like to travel comfortably and so welcome guests to change when departing the lounge.
We do accept groups, however please be mindful of the rules around group bookings: If you are travelling as a group and would therefore like to be seated together in the lounge, please book as a group. Note that we accept bookings on our website for a maximum of 8 people. Any groups of 9 or more must contact our Guest Relations team on 0203 283 8449 to enquire about availability.
Please be advised that any self-assembled groups will not be seated together. In order to ensure a premium lounge experience for all guests, we do ask that large groups are both respectful of those guests around them, and mindful of keeping noise to a reasonable level.