No1 Lounge at Heathrow Terminal 3

Guests accessing a No1 Lounge can enjoy complimentary food and beverages, including hot dishes, snacks and premium beers, wines, spirits, sparkling wine, soft drinks and hot beverages.

Guest can also access free and unlimited Wi-Fi, digital newspapers and magazines, which you can download to enjoy during you onward journey, flight information screens, comfortable seating, TVs and runway views from within the lounge.

Lounges are a capacity-controlled environment, providing an escape away from the at times, busy airport terminal.

You can use the lounge three hours prior to your flight time. Extra hours can be purchased in advance if you plan to arrive earlier.

When booking online, we automatically set the arrival time three hours prior to your flight time, in line with our terms and conditions. You're free to leave the lounge and return any time during your stay but must keep your luggage with you at all times.

Yes, our dress code stipulates that we reserve the right to refuse admission to anyone wearing clothing which we deem to be unsuitable. This includes themed or fancy-dress outfits, clothes with slogans that may cause offence, sports shirts, beach flip flops, vests, and clothing that exposes midriffs or upper thighs. We will not hesitate to enforce this entry requirement.

If you would like to find out more about lounge terms of entry, please click here.

We do accept groups, however please be mindful of the rules around group bookings. If you are travelling as a group and would therefore like to be seated together in the lounge, please book as a group. Note, that we accept bookings on our website for a maximum of 8 people.

As always, our bookings are flexible, so you can have confidence and peace of mind that should your plans change, you can cancel or amend your booking easily, free of charge.

Please get in touch with our Guest Experience Team for any assistance on making changes to your booking. The best way to get in touch is to email Enquiries@No1Lounges.com

Only those who have booked via No1 Lounges directly can amend or cancel with us. If you have booked via a third party, such as the airport website or Holiday Extras, please contact this third party directly to make changes to your booking.

We strive to make our lounges the best places to wait in the airport. With this aspiration comes a responsibility to ensure that they remain an environment our guests want to spend time in, and a place that our staff can work safely within.

We ask all guests be respectful of others whilst in the lounge, please keep noise to a minimum.

We have a responsibility to ensure guests are fit to fly. If you appear intoxicated, there is a chance that you will be refused entry to the aircraft for your onward journey. We will not hesitate to refuse service to any guests or groups that appear to be consuming alcohol in an excessive manner or are acting in a way that is compromising the lounge experience for others or has the potential to cause problems for our staff.

You can read our full terms here.

You can also find more helpful articles in the No1 Lounges Help Hub.