Who can use an airport lounge?
Any checked-in passengers from any airline, across any ticket class.
Can I redeem a discount on a partner lounge?
Discount codes, such as the 10% off for new mailing list subscribers are not applicable on partner lounges. Discounts are only valid on No1 owned and managed airport lounge brands: Clubrooms, No1 Lounges, My Lounge and Club Aspire.
How long can I stay in a lounge?
You can use the lounge three hours prior to your flight time. When booking online, we automatically set the arrival time three hours prior to your flight time, in line with our terms and conditions. You're free to leave the lounge and return any time during your stay, but must keep your luggage with you at all times.
Can I change or cancel my booking?
As always, lounge bookings with No1 Lounges are flexible, so you can have confidence and peace of mind that should your plans change, you can cancel or amend your booking easily, free of charge.