Chauffeur Drive To & from the airport



How to book

To book our Chauffeur Service we request that you call our Guest Relations team who will be able to assist.

Please call 08442 64 64 40 (inside the UK)
or +44(0) 203 283 8449 (outside the UK).
Lines are open from 8:30am to 6:30pm, Monday to Friday and 10:00am to 4:00pm on Saturday and Sunday.

This service is not bookable online.

Whatever your reason for travelling, why not make the journey to and from the airport as smooth as possible and book a chauffeur drive. This is truly the ultimate stress-free option ahead of a trip away, as you sit back and enjoy the luxury of a Mercedes-Benz car. Upon returning to the airport your chauffeur will meet you and return you home.

We have three stylish models available to book:

Smart, solid and reliable, start your trip in an E-Class and forget mini-cabs for good.

Comfortable seating & luggage capacity:
  • 3 passengers
  • 2 large suitcases
  • 2 pieces of hand baggage
Elegant and powerful, upgrade to the S-Class for enhanced luxury.

Comfortable seating & luggage capacity:
  • 3 passengers
  • 2 large suitcases
  • 2 pieces of hand baggage
Spacious and comfortable, the ideal vehicle for families or groups.

Comfortable seating & luggage capacity:
  • 6 passengers
  • 6 large suitcases
  • 5 pieces of hand baggage


Our airport transfers are available for anyone travelling to, from or between Heathrow, Gatwick, Stansted and Birmingham airports. Please note that bookings need to be made 48 hours in advance.
If you are being picked up from any location other than an airport, we’ll call you to confirm the details of your airport transfer up to 48 hours prior to your scheduled pick-up time. As soon as your driver arrives we’ll send you an SMS to let you know we're ready to take you to the airport.
We understand that planes can be delayed (and sometimes even early). To manage this uncertainty we monitor flights to ensure we're there when you need us. Please ensure you provide a mobile number that you will have with you when you land in the airport. Once you've landed we will contact you on the number you’ve provided with the details of your driver who will be ready to collect you once you have picked up your luggage. Please ensure you provide a mobile number that you will have with you when you land in the airport. He or she will wait for you at the exit to the customs channel. If for any reason you struggle to find your driver, or have any other queries regarding your trip, just call us on 08442 64 64 40.
We want to make sure everything fits! A summary of our fleet’s capacities is found below:

ModelPassengersLarge luggageHand luggage

Large luggage dimensions: 68cm (Length) by 48cm (Width) by 29cm (Depth)
Hand luggage dimensions: 48cm (Length) by 38cm (Width) by 27cm (Depth)

* These cars have 4 seats, but for comfort and particularly on longer journeys, we recommend that you only travel with 3 passengers per vehicle. If the fourth is a child it is unlikely that space or comfort will be an issue.
Whilst we cannot commit to carrying every item of luggage that you might need to take to the airport, we always endeavour to meet your requirements. Any notes you make in the special instructions section will be considered by our team and we will advise you of any problems or changes that might need to be made to your booking. If you would like some clarification before making a booking, just call us on 08442 64 64 40 or email
We can provide baby/child seats upon request providing this requirement is mentioned when making your booking
We can accommodate anyone travelling with a collapsible wheelchair, although this will need to stored be within the boot of your vehicle. Unfortunately we are unable, at present, to carry any passenger that needs to remain in their wheelchair throughout the duration of the journey.
If you need to make any alterations to your journey, just call us on 08442 64 64 40 and a member of our customer enquiries team will be able to assist you.

If you need to cancel your Chauffeur-drive booking, please call at least 48 hours in advance of your pick-up time for a full refund.